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Project Manager
After graduating with a degree in mathematics from the UEA in Norwich, Michael joined Finance Shop in December 2011. Originally working as a Scanning Assistant, he has subsequently worked in many areas of the business, and is now part of the Wealth Management team based in Norwich.
Outside of work, Michael has a keen interest in aviation and is a qualified Private Pilot.
Wealth Management Team Manager
After graduating with a degree in photography from Norwich University of the Arts, Rebecca joined Finance Shop in February 2016. She was keen on a change of career and to learn more about the financial services industry. Rebecca started with the company as an Administration Assistant in the Investment Operations Team. Since then, Rebecca has developed her skills and progressed within the company by working her way up to her current role as the Wealth Management Team Manager. Rebecca is working on taking industry qualifications to help support her role within the company.
Outside of work, Rebecca carries on using her degree to take photos in her spare time.
Technology and Development Manager
Chris joined Finance Shop in 2016, bringing a wealth of experience from his varied career. He began his professional journey as a chef, earning several qualifications in college and achieving an AA Rosette for his cuisine. Later, Chris transitioned to the IT industry, where he earned multiple Microsoft and CompTIA certifications. His dedication saw him rise to lead and manage a large outsourced IT support team, a role he held for several years. Since joining Finance Shop, Chris has also undertaken several CII exams and is working towards becoming diploma-qualified.
With a strong passion for leveraging technology to streamline processes and enhance outcomes, Chris plays a vital role in improving operational efficiency at Finance Shop. His responsibilities encompass HR, IT, and Operations, where his extensive expertise helps drive the business forward.
Outside of work, Chris is a keen sports enthusiast who regularly plays football, squash, and golf. He also values quality time with his young family, often enjoying fun-filled outings together.
Practice Manager
Samantha joined Finance Shop in July 2010 following an extensive career in banking working successfully in business risk and the retail sector, where she gained a wide range of experience and knowledge. As the Practice Manager she is responsible for the preparation and management of the Accounting and Reporting function of the firm.
Accounts Manager
Donna joined Finance Shop in September 2010 after several years working as a personal clerk for a large retailer. Donna’s role was originally Accounts Assistant, however she has since progressed to Accounts Manager and has completed a Diploma in Accountancy. Donna manages the Accounts and Commissions team, and deals with the day to day accounts tasks for the company.
Compliance Officer
Emma joined Finance Shop in September 2011, bringing with her several years of experience in the financial services industry. Initially, she served as a Wealth Management Administrator but quickly advanced to the role of Investment Operations Manager, where she oversaw the Wealth Management Team and managed client portfolios. In late 2018, Emma transitioned to managing the PA Team for one of the directors while pursuing her Diploma in Financial Planning. Her dedication and hard work led to her promotion to Compliance Officer, a role in which she enjoys the new direction of her career.
Outside of work, Emma enjoys keeping active, travelling, and spending time with her partner and children.
Client Services Manager
After taking a career break to have children, Louise decided to change direction and in 2008 she took the exams needed to qualify as a Financial Adviser. She joined Finance Shop in January 2009 and, after initially working as an Adviser dealing in investments and pensions, Louise moved to our Norwich office in September 2010 to work as a Personal Assistant to Nick Buchan. Louise is now Team Leader to Nick’s PA’s and administration support staff.
Team Manager
Poppy embarked on her journey with Finance Shop in July 2015 as an Apprentice Administration Assistant, transitioning from the Healthcare Industry to explore a new career path. Initially joining as an Apprentice Administration Assistant, Poppy quickly demonstrated her skills and was promoted to Trainee Personal Assistant, working within Nick Buchan's team. After successfully completing her training and excelling as a Personal Assistant, Poppy’s dedication and hard work led to her promotion as a Team Manager. She now proudly leads her own team, driving success and fostering a collaborative environment.
Outside of work, Poppy enjoys spending quality time with her family, listening to podcasts and practising Pilates, keeping a balanced and grounded life.